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Frequently asked questions
All our 3D wooden maps are made from a high-quality Basswood plywood manufactured in Australia with a high grade “A” face and multiple cores. The plywood is sourced from sustainable FSC certified suppliers. The top layer is plywood painted white to provide a clean and contemporary look.
Each piece of wood used to create your map has its own unique characteristics, resulting in slight variations in appearance compared to the maps pictured on our website.
Each map's contoured layers are crafted using a CO2 laser, before being hand assembled. Each layer of plywood shows a layer of water depth between 1-1000m, depending on the map. White plywood provides a geographically accurate shore. This keeps the design simple and clean to allow a focus on the coastline and the depths of the ocean.
For A4 and larger maps we use 7 layers of plywood to represent the land and sea levels. On the smaller A5 sized maps 5 layers of plywood are used to avoid overcrowding the smaller frame.
To display and protect your map, we use a premium hardwood matte white picture frame with 2mm clear acrylic. The frame includes a hanger suitable for all wall types in the hanging orientation of the map.
Please follow the link to the Request a Map page and click on the request form to provide us with some initial information on what you’d like to capture in your map.
We will then be in touch to discuss the design so that it always reminds you of your special time, place or journey.
Alternatively, please contact us directly through: admin@carteblanchemaps.com
All our maps are made to order.
For pre-designed maps, we aim to make and ship within three business days of receiving your order.
For custom designs, we will be in touch to discuss your design within 1 business day of receiving your initial request.
Pre-designed wooden 3D maps can be ordered in five different sizes:
A1 - 74 x 54 cm including frame
A2 - 62 x 45 cm including frame
A3 - 45 x 32 cm including frame
A4 – 32 x 24 cm including frame
A5 – 24 x 18 cm including frame
If you would like to discuss ordering a pre-designed map but in a different size to suit your space, please contact us through the contact page, or directly through admin@carteblanchemaps.com
Custom maps can be tailored to any size.
We are happy to discuss as part of the design process.
All our wooden maps are handmade and assembled in our small workshop in Tasmania.
As we use wood and natural materials to create our maps, there may be small variations in the grain or texture of the finished product, small blemishes or discolourations.
Maps are shipped with Australia Post, who advise the following shipping times:
AUS - 3 to 5 business days
USA - 5 to 9 business days
NZ / CA / EU / UK - 4 to 12 business days
We ship for free to Australia.
We want you to be happy with your map and for it to remind you of special time, place or journey.
Damage
Let us know as soon as possible and please photograph the defect/damage. We require notification within 7 days of receiving your map delivery. You can email or use our contact page and we will arrange to send a replacement as soon as possible
Change of Mind
In the unlikely event that you purchase a standard map and aren’t completely satisfied please contact us via admin@carteblanchemaps.com.au, within 7 days of delivery, to discuss a return or exchange with no questions asked.
For change of mind, the buyer is responsible for return postage costs, and ensuring the product arrives back to us in a good condition.
Custom designed maps are not subject to returns or refunds unless damaged.
Yes, at Carte Blanche Maps, our maps are often given as gifts, so we are more than happy to help make the experience special.
When you purchase one of our 3D wooden maps, describe how you would like your gift in the personalisation section of the product page. Alternatively, contact me directly at admin@carteblanchemaps.com to discuss your requirements and we can ensure that your thoughtful gift arrives beautifully presented and ready to be cherished.
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